Are you over the age of 18?

It's against the law to sell liquor to customers under 18 years old. It's our policy in store to ask customers who appear to be 25 years or under to show ID so please don't be offended if we ask you.

Are you over the age of 18?

yes no

CONDITIONS OF USE

 

Liquor License:

Alcohol is sold under the licence no : 30/OFF/0581/2015 Expiry Date: 29th Jan 2018.

For Click & Collect please check individual store Licence details on tab where you select the pickup store. For any further information please contact us at 0800Barrel

R U OVER 18?
To ensure you maximise the convenience of online ordering please remember:

First time customers to our website may be asked to provide proof of their age, either by sending a copy of their NZ Drivers Licence, New Zealand or Overseas Passport or 18+ Card to sales@bigbarrel.co.nz. First time customers may recieve a phone call or email from the Big Barrel Online Team to facilitate this process.

Alcohol purchases must be signed for by someone over the age of 18 on delivery.  Our staff will insist on age verification if you “look” 25 years of age or younger – it’s a judgement call so please be flattered if they ask – it’s not our intent to offend!. New Zealand or Overseas Passport, New Zealand Driver’s License and Only Hanz’s 18+ Card Will Be accepted as a Valid ID .

In NZ it is against the law to leave restricted goods such as alcohol unattended at an address. Please make sure that someone will be available to take delivery at the requested time because we will not leave it on the door step!
If you have any questions and queries, please call the store that your order was sent to. Your electronic confirmation email will tell you both the store and their telephone number. They will know the most about your order status.

Delivery Times

Delivery days are available Monday to Friday .We Use PBT Courier for our delivery services nationwide.

Delivery Costs

When you checkout you will be asked to select your delivery address. This determines your freight charge. Mainland North Island and Mainland South Island Freight is $9 per case (12 bottles) and $5 for 1-2 bottles, $7 for 3-7 bottles and for Napier and Hastings a flat fee of $5 per 12 bottles will be charged. Any other islands (except NZ North Mainland and South Mainland) will incur additional freight charges. Please check with us before placing order.

Free Shipping for orders over $300 for Wine and Spirits:

For any orders over $300, no shipping fee will be calculated by the website. However, this limited time offer will only apply to orders that contain strictly only wine and spirits products. For any orders placed that contain beer or RTD products, one of our Big Barrel Support Team will contact you to calculate the shipping charges, which will need to be paid before the order will be shipped. This limited time offer does not apply to rural addressses, or deliveries to outlying islands (Waiheke Island, Chatham Islands, Stewart Island etc.)

Click & Collect

Want to purchase the stock now and pickup later? Don't want to miss our deals ending today? Big Barrel got an answer for you! Click and Collect option is now available online. You can purchase it now and get it delivered later or you can purchase it and pickup stock from any of our stores nationwide. We will try to get your order ready with in one hour of your order (Exclusions Apply). If something is not possible then we will give you update and offer substitude options.

Pricing Information

We make every effort to correctly display our prices on this website. However if a price is incorrect we reserve the right not to proceed with your order at that incorrect price. If a product that you have ordered has been incorrectly priced we will call you to give you the option of paying the correct price or cancelling your order.All the prices displayed on this website are in NZ dollars inclusive GST(goods and services Tax) of 15%.

Big Barrel guarantees to honour all our advertised specials across the group. We try our level best to have all products available across all our stores but due to business economics, store size, location, and regional requirements some products may not be available in all stores. Due to similar reasons instore prices may vary from store to store.

Store Managers may run further instore promotions which may vary store to store and region to region.

If you have any questions or complaints or ranging requirments for your region then please get in touch at via our contact us page and where possible we would love to address them.

Payment options at Big barrel online

Big Barrel online provides easy and efficient payment options.There are three payment option available as below:

Credit Card:We accept all major visa cards,mastercards,american express etc.The name that will appear on your statement will be Big Barrel Online

Bank transfer:You can transfer funds straight into our BNZ  12-3197-0009693-00 bank account with order number as your reference.

Pay in store:You can also choose to come and pay in store and collect your items from following Store address.

Big Barrel liquor

1 Durham Ave,
Tamatea,
Napier 4112

Cancellation   

Once you have placed an order on this website the order is final and cannot be cancelled. However, product may be returned to us under the conditions of our Purchase Guarantee Act 1993.

Privacy Policy

This privacy statement discloses the privacy practices for http://www.bigbarrel.co.nz

Because this web site wants to demonstrate its commitment to your privacy; it has agreed to disclose its information practices.

This web site has agreed to notify you of:

What personally identifiable information of yours is collected from you through the web site
The organization collecting the information
How the information is used
With whom the information may be shared
What choices are available to you regarding collection, use and distribution of the information

How you can correct any inaccuracies in the information.

1. Padda Enterprises Limited collects personal information about you through your use of the Padda Enterprises Limited's Web Services through the Big Barrel Online Website, including:

your contact details; and
information relating to your use of the Website and the content you access.
2. You agree that Padda Enterprises Limited may use this personal information to assist Padda Enterprises Limited to provide the Padda Enterprises Limited Services to you, for internal research purposes, to verify your identity, for promoting and marketing other Padda Enterprises Limited products and services to you, and for any other use that you authorise.

3. Padda Enterprises Limited will not sell or allow third parties to access your personal information without your consent. Padda Enterprises Limited releases account and other personal information only when it believes release is appropriate to comply with the law, to facilitate court proceedings, to enforce or apply Padda Enterprises Limited's terms and conditions or protect the rights, property, or safety of Padda Enterprises Limited, its website users, its members or others.

4. Please review our privacy policy, which forms part of these terms and conditions. By using the Website you accept the terms of our privacy policy, as amended from time to time.

If you feel that this company is not abiding by its posted privacy policy, you should first contact the big barrel Customer Service department by email at info@bigbarrel.co.nz or by mail to Big Barrel Liquor, 1 Durham Ave, Tamatea, Napier.

Information Collection and Use

Padda Enterprises Limited trading as big barrel online is 100% New Zealand owned and operated. Padda Enterprises Ltd. is the sole owner of the information collected on this site.We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Big Barrel collects information from our users at several different points on our bigbarrel.co.nz website.

Registration

During membership registration a user is required to give their name, date of birth, email address, and a password. This information is used to contact the user about the services on our site for which they have expressed interest.

Ordering

We request information from the user on our order form. Here a user must provide contact information (like name and shipping address) and financial information (credit card number, expiration date, billing address, and billing phone number). If we have trouble processing an order, this contact information is used to get in touch with the user. This information is taken in a secure area, is encrypted for our customers' protection, and is not sold or shared with anyone else under any circumstances.

Insurance   

We insure our products up to the point where they are delivered to your address. We are not responsible for damage or theft to goods beyond this point.

Cookies

A cookie is a piece of data stored on the end-user's hard drive containing information that relates directly to the end-user's visit to our web site. Any information placed in the cookie is accessible ONLY to Big Barrel, and will NOT be sold or shared with anyone else under any circumstances. We use a cookie to store a unique session identifier, and this allows us to maintain your shopping cart and state selection from one page request to the next. We are also able to maintain your session information from one visit to the next. By setting a cookie on our site, the user would not have to log in more than once, thereby saving time while on our site. If a user rejects the cookie, they may still browse our site, but the user will be unable to log in or make a purchase. Cookies also enable us to track and target the interests of our users to enhance the experience on our site and show you the products that your order history indicates you prefer.

Log Files

We use IP addresses to analyse trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Sharing

We will share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.

Links

This web site contains links to other sites. Please be aware that Bigbarrel is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Newsletter

If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. If at any time you should wish to unsubscribe, simply send an email to our friendly Customer Care representatives with your request and the account name you used to create your account. Every e-mail that we send provides you with the opportunity to unsubscribe from the newsletter service.

Surveys & Contests

From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose information. Information requested may include contact information (such as name and shipping address), and demographic information (such as geographic region, age level). Contact information will be used to notify the winners and award prizes. Big Barrel may use this information for marketing opportunities if authorized by the registrant, and will also be used for purposes of monitoring or improving the use and satisfaction of this site.

Correcting/Updating Personal Information:

If your personally identifiable information changes (such as your shipping or billing address, your preferred credit card, etc.), you can add new information or delete any addresses or credit cards from the ‘my account’ page, located on the left hand menu, once you have logged in. Of course, if you prefer the personal touch, we offer live one-on-one help by phone at 06 8437563, where a cheery voice will be happy to help.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we may disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this new manner. We will use information in accordance with the privacy policy under which the information was collected.

System Availability

1. Padda Enterprises Limited will use its reasonable endeavours to ensure the availability of the Website and the Big Barrel Online Services, subject to any downtime required for maintenance. However, Padda Enterprises Limited takes no responsibility for any system unavailability or for any loss or damage that is suffered as a result of the Website or Padda Enterprises Limited Services being unavailable for any reason. Padda Enterprises Limited does not warrant that the Website or the Padda Enterprises Limited Services will be uninterrupted or error-free, or that the Website will be free from viruses or other harmful content. Further, Padda Enterprises Limited is not responsible or liable for the corruption of any data or information submitted via the Website or held by Padda Enterprises Limited.

Big Barrel Online Terms and Conditions (The Legal Jargon!)

3.DEFINITIONS

3.1. The following definitions apply to these terms and conditions:
“Customer” means a person who applies for permission to order goods via this website.
“Service” means the delivery of goods from Big Barrel’s physical stores in response to orders placed by registered Customers via this website and in accordance with these Terms and Conditions.

2. WEBSITE

2.1. Terms and Conditions binding

The Customer, by applying for permission to order goods via this website, or by placing an order via this website, represents that he/she has read, understood and accepted these terms and conditions and those elsewhere on this website and agrees to be bound by them.

2.2. Modification of website

Big Barrel may at any time, modify any of the material contained on this website, including these terms and conditions, without prior notice. Notification of such modifications will be posted on this website. Continued use or the placing of an order by the Customer after a notification is made constitutes acceptance by the Customer of the modifications.

3. SERVICE

3.1. Service “as is”

The Service is provided “as is”, and Big Barrel disclaims ALL warranties and conditions, whether expressed or implied with regard to this site and/or any associated sites and/or any associated stores and/or any other service, including but not limited to delivery, including any implied conditions of merchantability, fitness for a particular purpose, title and non-infringement.

3.2. Changes to Service

The Customer understands that Big Barrel and its employees or agents may, at any time, for any reason and without notice make improvements and/or changes to the Service whether on-line or in relation to any service related to this site.

3.3. Termination of Service

Big Barrel reserves the right, and has absolute discretion to, at any time and for any reason whatsoever, terminates all or part of any service supplied by Big Barrel and/or its agents and/or its delivery persons to any Customer, with or without notice, effective immediately.

4. REGISTRATION

4.1. Customer information and privacy

4.1.1 Sufficient information must be supplied – In applying for registration it is the Customer’s responsibility to supply Big Barrel with sufficient personal information. Big Barrel is entitled to deny an application for registration due to insufficient information supplied by the Customer, where Big Barrel considers such information is important and is reasonably obtainable by that Customer.

4.1.2 Collection of information from other sources - The Customer hereby authorises Big Barrel to access any personal information about the Customer from any source including but not limited to: · The Customer; · The Customer’s present banks and/or financial institutions (for the sole purpose of ascertaining creditworthiness; · Credit referral agencies (for the sole purpose of ascertaining creditworthiness); · Other suppliers of products and services (in relation to business customers only); · People or companies who are or have been associated with the Customer, with the Customer’s consent.

4.1.3 Use - Any information collected by Big Barrel will be used to determine or confirm Customer details and/or to ensure that the Customer’s application is satisfactory to Big Barrel.

4.1.4 Access/Disclosure - The Customer authorises Big Barrel’s employees, agents, suppliers or delivery people for the purpose of the performance of the Agreement to access any information supplied by the Customer or collected by Big Barrel and accepts that such information may be forwarded on to a credit referral agency.

4.2. Acceptance

4.2.1 Confirmation –Big Barrel will advise the Customer of whether or not their application has been accepted.

4.2.2 Right to refuse registration – Big Barrel has the right to refuse registration of a Customer or terminate the registration of a Customer at its sole discretion and for any reason whatsoever. The Customer acknowledges that Big Barrel is not obliged to disclose the reason for any such refusal or termination.

4.2.3 Validation of credit card required- Acceptance of any order placed through this site is conditional on validation of the Customer's credit card number and approval of the purchase amount by the card issuer.

5. CUSTOMER'S PASSWORDS

5.1. Customer to receive password – Where the Customer’s application for registration is accepted by Big Barrel, the Customer shall be issued with a password that must be used when placing orders.

5.2. Customer to keep password confidential - The Customer is solely responsible for maintaining the confidentiality of the Customer’s password. The Customer must not disclose the Customer’s password to any third party at any time for any reason whatsoever. If the password is disclosed to any third party at any time for any reason, then the Customer is liable for any consequences. The Customer undertakes to notify Big Barrel of any such disclosure and arrange to alter the password immediately.

5.3. Customer liable for orders - The Customer is liable for every order made through or in relation to this website using their password and/or account.

5.4. Customer to indemnify Big Barrel - The Customer indemnifies Big Barrel family and their agents against any claims or damages arising from the misuse of the Customer's account whatsoever.

6. DELIVERY

6.1. Timing of delivery – Big Barrel will endeavour to deliver all normal orders within a reasonable time. However, the Customer accepts that delays may arise in some circumstances, for instance where credit card details or delivery details are incomplete or incorrect, where credit card authorisation is refused, or where the order includes unusual requests.

6.2. Identity check of recipient - The Customer warrants and understands that it is the Customer’s responsibility to establish that the person or persons receiving the goods (“the Recipient”) shows current identification of the Recipient to the person or persons delivering the goods. The identification must be the Recipient’s Passport, New Zealand Driver’s License or Hans 18+ Card.No Other Identification Will Be Accepted.

6.3. Where this information is not available on one piece of identification, further identification must be provided by the Customer to fulfil the above requirements.

6.4. Non-delivery - If the goods cannot be delivered for any reason, such as the Customer failing or refusing to accept the goods, or the Recipient failing to produce adequate identification, the goods will be returned to the store that is the origin of the goods and held for the Customer to collect. The Customer must, at the customer’s expense, collect the goods within one week of the attempted delivery.

6.5. Obligations complete on delivery –Big Barrel is deemed to have fulfilled its obligations upon delivery of the goods.

7. WARRANTIES

7.1. Exclusion of certain warranties etc. – Big Barrel expressly excludes all expressed or implied warranties, descriptions, representations, statements and advice, other than those provided in the Consumer Guarantees Act 1993, given as to the fitness or suitability for any purpose, tolerance to any conditions, similarity to sample, merchantability or otherwise. Big Barrel shall not be bound or responsible for any such unauthorised: warranties; and/or descriptions; and/or representations; and/or statements; and/or advice, made by any of its employees, agents, suppliers or delivery people, whether made in good faith or otherwise.

7.2. Consumer Guarantees Act – Where the Customer is not a “Consumer” as defined in the Consumers Guarantees Act 1993, or where the Customer holds him or herself out as acquiring the goods for the purposes of business then the provisions of the Consumer Guarantees Act 1993 shall not apply.

7.3. Risk to pass to Customer - The Customer accepts and acknowledges that regardless of any advice given by an employee, agent, supplier or delivery person, that upon acceptance of the goods by the Customer, all risk in the goods passes to the Customer.

7.4. Product Liability – Big Barrel excludes all liability against any damage and/or injury and/or loss arising directly or indirectly from any defect in or non-compliance of the goods. The Customer acknowledges and accepts that any damages for any other breach of Big Barrel’s obligations shall not in any event exceed an amount equivalent to the price of the goods.

7.5. Customer’s agents and third parties - The Customer accepts and acknowledges that Big Barrel is not liable or responsible for any damage and/or injury and/or loss arising from the Customer’s servants, agents, buyers or any other persons.

7.6. General disclaimer - Not withstanding the above paragraphs, shall not be liable for any consequential, indirect or special damage or loss of any kind whatsoever arising out of use of this website or the Service.

8. FORCE MAJEURE

8.1. Big Barrel shall be under no liability - to the Customer in respect of anything that, if not for this provision, would or might constitute a breach of this Agreement, where this arises out of circumstances beyond the control of Big Barrel, including but not limited to acts of God; natural disasters; sabotage; accident; riot; shortage of supplies, equipment, materials; strikes and lockouts; civil commotion; computer hacking; or malicious damage.

9. ENTIRE AGREEMENT

9.1. These terms and conditions constitute- the entire agreement between Big Barrel and the Customer and supersedes all prior representations, agreements, statements and understandings, whether verbal or in writing, relating to this website or the Service, with the exception of the Big Barrel’s Standard Terms and Conditions of Sale which shall remain in full force and effect except where it conflicts with these Terms and Conditions, in which case these Terms and Conditions shall prevail.

10. JURISDICTION

10.1. New Zealand Jurisdiction - This agreement and all issues arising from or in relation to this site are governed and shall be construed in accordance with the laws of New Zealand and the parties agree to submit to the exclusive jurisdiction of the High Court of New Zealand.

10.2. Customer to abide by applicable laws - Without limiting the above clause, any Customer placing an order from another jurisdiction thereby represents that their doing so does not breach any law of that Jurisdiction and agrees to indemnify Big Barrel’s against any action brought by any party in respect of that order.

11. ALL RIGHTS RESERVED

11.1. Big Barrel reserves all rights not expressly granted by this agreement.